Privacy Commitment Statement

Your privacy is important to us at Cerinovara

Introduction and Scope

This Privacy Policy explains how Cerinovara collects, uses, and protects your personal information in accordance with Australian privacy laws and best practices.

By using cerinovara.sbs, you consent to our practices outlined below. This policy applies to information collected through this site and related communications.

Types of Information Collected

We collect limited information only for clear, specified purposes that support your interaction with our services.

Information You Provide Directly

  • Contact details when you submit an enquiry or message through our site forms.
  • Communications you exchange with our team, including emails and feedback.
  • Request details describing your goals or negotiation scenario.
  • Preferences for communication or support when provided.
  • Any other voluntary information submitted via forms.

Information Collected Automatically

  • Device details such as IP address and browser type.
  • Usage data including page visits and referral source.
  • Aggregate analytics for website improvement.
  • Cookie-related tracking where permitted by your browser.
  • Time and date of interactions with our site.

How We Use Your Data

Your information is used only to respond to your request, improve service quality, and ensure platform security.

  • Communicate with you about your enquiry or request.
  • Provide updates about your ongoing interactions if required.
  • Monitor and maintain the website’s technical performance.
  • Improve our website and communication channels.
  • Meet legal or regulatory obligations in Australia.
  • Protect against misuse or unauthorised activity.
  • Analyse trends for site improvement.

Your Privacy Matters: We apply strict safeguards to all collected information, using your data only as necessary and permitted by relevant Australian law.

Data Sharing and Disclosure

Your data is not sold or traded. Limited sharing occurs only for technical support, legal matters, or compliance with local Australian regulations.

Third-Party Service Providers

We may use third-party IT providers or cloud services only for hosting or systems support under strict confidentiality obligations.

Compliance with Legal Obligations

Information may be disclosed to meet legal or regulatory requirements in Australia, as required by law.

Anonymous Statistical Use

Only de-identified, aggregated data is used for internal reporting or analytics.

Your Rights and Choices

You have the right to request access, correction, restriction, or deletion of your information, subject to regulatory allowances.

  • Request access to view the data we hold.
  • Correct inaccurate or incomplete personal data.
  • Request erasure of your personal information.
  • Obtain a copy of your data in a portable format.
  • Object to certain uses of your personal data.
  • Request restriction on some forms of data processing.

For questions or requests regarding your data rights, please contact us anytime using the information below.

Protecting Your Information

We use technical and organisational measures designed to protect your information in accordance with Australian privacy standards.

Technical Safeguards

  • Encryption of data during transmission and storage.
  • Network monitoring and system updates.
  • Restricted access and secure authentication controls.
  • Regular security testing and assessments.

Organisational Safeguards

  • Staff training on privacy obligations and handling.
  • Internal audits of processes and systems.
  • Confidentiality agreements with relevant providers.
  • Procedures for managing data incidents.

How Long We Retain Data

Personal data is held only for as long as needed to fulfil our services and responsibilities, then deleted or de-identified securely.

  • Held until your account or request closes.
  • Retained while relevant to your enquiry.
  • Stored during ongoing correspondence.
  • Retained as needed for compliance only.
  • Used only for opted-in communications.

All retention aligns with Australian regulations and best practice.

International Data Transfers

Where data may be transferred outside Australia, we ensure protection consistent with national privacy standards and require confidentiality agreements.

  • Data processed only with third parties who meet Australian standards.
  • Use of secure international cloud providers.
  • Regular due diligence on vendor privacy practices.
  • Clear agreements covering data processing scope and protection.

Cookies and Tracking

Cerinovara uses cookies and similar technology for site functionality and analytics. You can modify your browser preferences to control or block cookies at any time.

Types of Cookies We Use

  • Support website operations and enable essential features.
  • Collect anonymous information to improve site performance.
  • Customise your experience based on your settings.
  • Remember your preferences for a better visit.

You can choose to accept or restrict cookies in your browser settings for more control.

How We Update This Policy

We may update this Privacy Policy occasionally to reflect changing legal or business requirements.

  • Website notices posted on major changes.
  • Direct email notification when required.
  • Summary of changes available in revision history.
  • Policy date updated on our site.

You are encouraged to check this page for the latest version.

Contact for Privacy Matters

For questions, requests, or privacy issues use these contact details.

Cerinovara

Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Phone: +61 2 3970 3743

Email: content@cerinovara.sbs

Last updated December 27, 2025

Effective from December 27, 2025